Data privacy statement
1. An overview of data protection
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide them to us, e.g. data you enter in a contact form.
Other data are collected automatically when you visit and use our website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the website. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request your data to be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
2. General information and mandatory information
Please note that data transmitted via the internet (e.g. via email communication) may in rare cases be subject to security breaches. Complete protection of your data from third-party access is not possible, but we are nevertheless working to ensure the best possible protection of your data.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
3. Data protection officer
Statutory data protection officer
We have appointed a data protection officer for our company.
Dienstleistungsgesellschaft DGT mbH
Untere Hauptstraße 70
4. Data collection on our website
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site and allow a convenient use of our website.
Server log files
The website provider automatically collects and stores information which are automatically transmitted by your browser so-called "server log files". These are:
name of the page from which the file was requested,
name of the file,
amount of data transferred,
access status (file transferred, file not found),
browser type and browser version
host name of the accessing computer
time and date of the server request
IP address of the requesting computer
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) of the EU GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via a contact form on our website, we will collect the data entered in the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter in the contact form only with your consent per Art. 6 (1) (a) of the EU GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide in the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
You can register on our websites. As part of the registration process, we collect and process the following data:
Company name, first name, surname, e-mail
This data is processed to create your user profile, to provide you with the necessary access data, to invoice any costs and to contact you.
The legal basis for processing the data entered during registration is Art. 6 (1) (a) of EU GDPR (consent). Your data will be stored for as long as your profile exists and/or is required for billing purposes (e.g. legal retention periods).
The data will be transmitted to the following third parties for order fulfillment:
Hetzner Online GmbH
Greenmark IT Ltd.
The data are transmitted for the following reasons:
The following data may be collected during the ordering process:
Company name, first name, surname, address, telephone, e-mail, desired domain, bank details
This data is used exclusively for order processing and is transferred and stored in accordance with the legal requirements. The data are transferred to the companies involved in the payment process (banks, PayPal, etc.). The legal basis for this data processing is Art. 6 (1) (b) of EU GDPR (contractual obligation).
We offer the following payment methods: PayPal, Sofortüberweisung, invoice and direct debit. The payment data is transmitted to the corresponding payment service providers for execution of the payment. The legal basis for this data processing is Art. 6 (1) (b) of EU GEDPR (contractual obligation).
Processing of data (customer and contract data)
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) of the EU GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transferred when signing up for services and digital content
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
The basis for data processing is Art. 6 (1) (b) of the EU GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
5. Analytics and advertising
Matomo (formerly Piwik)
This website uses the open source web analytics service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is stored.
Matomo cookies remain on your device until you delete them.
The storage of Matomo cookies is based on Art. 6 (1) (f) of the EU GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website.
If you do not agree with the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing your usage data. If you delete your cookies, this will mean that the opt-out cookie will also be deleted. You will then need to reactivate it when you return to our site if you wish your activity not to be tracked.
6. Plugins and tools
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) of the EU GDPR.
If your browser does not support web fonts, a standard font is used by your computer.
This website uses CleverReach to send newsletters. The supplier is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service which organizes and analyzes the distribution of newsletters. The data you provide (e.g. your email address) to subscribe to our newsletter will be stored on CleverReach servers in Germany.
Sending our newsletters with CleverReach enables us to analyze the behavior of newsletter recipients. Among other things, we can find out how many recipients have opened the email containing the newsletter and how often various links contained therein are clicked. With the help of conversion tracking, we can also analyze whether a predefined action (such as the purchase of a product on our website) takes place after clicking on the link in the newsletter. For more information on how data is analyzed by CleverReach, please visit https://www.cleverreach.com/de/funktionen/reporting-und-tracking/ .
Data processing is based on Art. 6 (1) (a) of the EU GDPR. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.
If you do not want your usage of the newsletter to be analyzed by CleverReach, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of CleverReach. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.
Completion of an outsourced data processing contract
We have entered into an agreement with CleverReach for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using CleverReach.
8. Payment service providers
Our website accepts payments via PayPal. The provider of this service is PayPal (Europe) S.à.r.l & Cie, S.C.A. (22-24 Boulevard Royal, L-2449 Luxembourg.
If you select payment via PayPal, the payment data you provide will be supplied to PayPal based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) of the EU GDPR (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
Our website accepts payments via Sofortüberweisung. The provider of this service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany.
Sofortüberweisung provides us with real-time payment confirmations, allowing us to begin fulfilling our end of our contract right away.
If you opt to pay using Sofortüberweisung, you will be submitting a PIN and a valid TAN to Sofort GmbH so that it can access your online banking account. Sofort GmbH will automatically check your account balance and perform the transfer to our account using the TAN you supply. It then sends an immediate transaction confirmation. After logging in, your income, the overdraft protection, and the availability of other accounts and their balances will be checked.
In addition to the PIN and TAN, the payment details you provide as well as personal information will be sent to Sofort GmbH. This personal information includes your name, address, telephone numbers, email address, IP address, and any other data required to process your payment. This data must be transferred to identify you securely and to prevent fraud.
Data is transmitted to Sofort GmbH based on Art. 6 (1) (a) (Consent) and Art. 6 (1) (b) of the EU GDPR (Processing for contract purposes). You have the option to revoke your consent at any time with future effect. It does not affect the processing of data previously collected.
9. You Rights as a User
a) Right to confirmation
Any data subject has the right to request information as to whether personal data concerning him or her are processed.
b) Right to information (Art. 15 of the EU GDPR)
Any data subject has the right to receive free information about the personal data stored about him/her.
c) Right to correction (Art. 16 of the EU GDPR)
The data subject shall have the right to request the controller to rectify any inaccurate personal data concerning him/her without delay.
d) Right to erasure (right to be forgotten) (Art. 17 of the EU GDPR)
Any data subject has the right to request that personal data concerning him/her be deleted immediately, provided that one of the reasons stated by law applies and insofar a further processing and/or storing of the personal data is not necessary.
e) Right to limitation of processing (Art. 18 of the EU GDPR)
Any data subject shall have the right to request the data processing to be restricted if one of the reasons specified by law applies.
f) Right to data portability (Art. 20 of EU the GDPR)
Any data subject has the right to receive the personal data concerning him/her provided by him/her in a structured, common and machine-readable format. The data will be transmitted in the same format to third parties without hindrance if the data subject request the processing in accordance with Art. 6 (1) (a) of the EU GDPR, Art. 9 (2) (a) of the EU GDPR or if the request is based on a contract in accordance with Art. 6 (1) (b). If the data subject requires the direct transfer of data to another responsible party in accordance with Art. 20 (1) of the EU GDPR, this will only be done to the extent technically feasible and if the rights and liberties of other persons are not affected by the processing.
g) Right to revoke consent under data protection law (Art. 13 of the EU GDPR)
Any data subject has the right to revoke his/her consent to the processing of personal data at any time if the processing is based on Art. 6 (1) (a) or Art. 9 (2) (a), without affecting the legality of the processing before the consent was revoked.
h) Right of objection (Art. 21 of the EU GDPR)
Any data subject has the right to object to the processing of personal data concerning him/her on the basis of Article 6 (1) (e) or (f) of the EU GDPR for reasons arising from his particular situation at any time. This also applies to profiling based on these provisions. Where personal data are processed for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning him/her for the purposes of such advertising, including profiling in so far as it is related to such direct marketing.
i) Automated decisions in individual cases including profiling (Art. 22 of EU GDPR)
Any data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which has legal or similar significant effects on him/her, provided that the decision
(1) is not necessary for the conclusion or fulfillment of a contract between the data subject and the data controller; or
(2) is admissible under EU or Member State legislation to which the data controller is subject and that law contains appropriate measures to uphold the rights, liberties and legitimate interests of the data subject; or
(3) with the express consent of the data subject.
In the cases referred to in (1) and (3), appropriate measures shall be taken to uphold the rights, liberties and legitimate interests of the data subject, including at least the right to obtain the intervention of a person by the data controller, to state his own position and to refute the decision.
Duration for which the personal data is stored
The criterion for the duration of the storage of personal data is the respective legally prescribed retention period. After the expiry of this period, the corresponding data will be routinely deleted, provided that it is no longer necessary for the fulfilment or initiation of the contract.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .